Privacy Policy

1. Introduction

Daber AI LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DaberAI service and website.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account

• Use our services

• Contact us for support

• Subscribe to our newsletter

• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number)

• Company information

• Payment information (processed securely through Stripe)

• Account credentials

• Communication preferences

2.2 Automatically Collected Information

When you use our service, we may automatically collect certain information, including:

• IP address and location data

• Browser type and version

• Device information

• Usage data and analytics

• Cookies and similar tracking technologies

• Log files and server data

2.3 Chatbot Data

Our AI chatbot service processes:

• Chat conversations between your website visitors and the chatbot

• Customer inquiries and responses

• Lead information captured through conversations

• Website visitor behavior and interaction data

3. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and maintaining our service

• Processing payments and managing subscriptions

• Improving our AI chatbot performance

• Personalizing your experience

• Communicating with you about our services

• Providing customer support

• Analyzing usage patterns and service performance

• Complying with legal obligations

• Preventing fraud and ensuring security

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our service, including:

• Stripe (payment processing)

• Cloud hosting providers

• Analytics services

• Customer support tools

• Email service providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@chatassist.com.

By using Chatassist, you agree to the terms outlined in this Privacy Policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• End-to-end encryption for chat data

• Secure data transmission (SSL/TLS)

• Regular security audits and updates

• Access controls and authentication

• Data backup and recovery procedures

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Chat data is typically retained for up to 2 years for service improvement purposes.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information

• Correction: Request correction of inaccurate information

• Deletion: Request deletion of your personal information

• Portability: Request transfer of your data

• Restriction: Request restriction of processing

• Objection: Object to certain types of processing

• Withdraw consent: Withdraw consent where processing is based on consent

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Our cookies are used for:

• Essential website functionality

• Analytics and performance monitoring

• Personalization and user preferences

• Security and fraud prevention

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and share, and the right to delete your personal information.

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights mentioned in Section 7 above.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

14. Contact Us

Daber AI LLC

Email: privacy@daberai.com

General inquiries: sales@daberai.com

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information above.

15. Compliance

We are committed to complying with applicable privacy laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR)

• California Consumer Privacy Act (CCPA)

• Children's Online Privacy Protection Act (COPPA)

• Other applicable state and federal privacy laws